- From
- Customer A
- Ask
- Where's my order #A-1001?
- Draft
- Reply ready
- Status
- Needs you
Customer service
Every customer hears back fast.
Drafted replies, FAQ answers from your data, ticket sorting, appointment reminders, and review requests. A person approves what goes out.
Sample customer question with a drafted reply to approve
Draft reply · SAMPLE
Order #A-1001 is in progress. We will update you today.
ReviewStatus · SAMPLE
Sample status: Resolved
DoneApprove the reply on order #A-1001? Y/N
Customers wait on the same replies.
.01
The same replies get typed again.
Routine questions sit in the inbox until someone has time.
SAMPLE · Order #A-1001 · waiting
.02
Answers you already have get retyped.
The note is in your tools. The reply is still written from scratch.
SAMPLE · Draft from your note · SAMPLE
.03
Reminders slip.
Appointment reminders and review requests wait when the day gets busy.
SAMPLE · Reminder draft · SAMPLE
What we set up
What we set up
Each one asks a person to approve anything important. The panels below are sample screens.
Drafted replies
The assistant drafts the routine reply. You approve it before it sends.
Where's my order #A-1001?
You approve it.
People stay in control. The assistant asks in Slack, Teams, or a text before anything important goes out.
Approve the reply on order #A-1001? Y/N
Works with the tools you already use
Watch a sample move.
Four steps. Arrives, the assistant works, you approve, then it is done. Sample data only.
The guarantee
$25K a year in savings, starting at go-live.
If we don't hit it, we keep working for free or refund you.
Sample walkthrough
A sample question comes in
Customer A asks, Where's my order #A-1001?
Needs you- From
- Customer A
- Ask
- Where's my order #A-1001?
- Ticket
- Open
.FAQ
Questions, answered.
What does Overstreet do?
The Overstreet team helps companies with $10M+ in revenue get their team AI-ready. We find the savings, set up AI assistants in the tools you already use, and train your people.
What is an AI assistant?
Software that does a repeat task for your team, like sending invoices or following up on leads, and asks a person to approve anything important.
Do we need new software?
No. We work inside the tools you already use, like QuickBooks, Microsoft 365, Slack and Google Workspace.
Is our data safe?
Yes. Every engagement includes a systems and security review, and the first training session covers secure AI use and a 1-page AI policy.
Will AI replace my staff?
No. It takes busywork off your team so they can spend time on customers and growth. People approve the important steps.
What is the guarantee?
Your AI assistants save at least $25K a year, starting at go-live. If not, we keep working for free or refund you.
Get your nights and weekends back.
One free call. A clear plan. $25K a year guaranteed, starting at go-live.
Book your free 30‑min AI savings callRecommended: approve INV-1001 ($1,234.00). Approve? Y/N
$25K a year in savings, starting at go-live.
If we don't hit it, we keep working for free or refund you.